You can add new users to the Voyagr admin panel by inviting them via email. New users receive an invitation link and can set up their account with the roles and permissions you assign.
Before You Start
You need admin permissions to add users
Make sure you have enough seats purchased
The email address must not already be in use by another Voyagr account
Determine which role(s) the new user should have before sending the invitation
Steps
Go to Settings (⚙️) in the upper right corner
Click the Manage Users button, in the Manage Users tool
Click the Invite User button on the right side of the screen
Fill out the new user form:
First Name (required)
Last Name (required)
Email Address (required, must be unique)
Assign one role:
User
Has no access to billing and user management
Admin
Has full access to billing and user management
Click Invite User
The new user will receive an email invitation with a link to set up their account.
Tips
The invitation link expires after 7 days. If the user doesn't set up their account in time, you'll need to resend the invitation.
New users won't have access until they complete account setup through the invitation link.
Common Issues
Problem | Solution |
"Email already in use" error | This email is already registered with Voyagr. Use a different email or check if the person already has an account. |
User didn't receive invitation | Check their spam folder. If still missing, resend the invitation from the Users list by clicking the Resend Invitation button. |
Don't know which role to assign | Start with the minimum role needed (User) and increase permissions later if necessary. |
