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How to Add Users

Learn how to add users to an agency within the Voyagr Platform.

Written by Justin Bossi

You can add new users to the Voyagr admin panel by inviting them via email. New users receive an invitation link and can set up their account with the roles and permissions you assign.

Before You Start

  • You need admin permissions to add users

  • Make sure you have enough seats purchased

  • The email address must not already be in use by another Voyagr account

  • Determine which role(s) the new user should have before sending the invitation

Steps

  1. Go to Settings (⚙️) in the upper right corner

  2. Click the Manage Users button, in the Manage Users tool

  3. Click the Invite User button on the right side of the screen

  4. Fill out the new user form:

    • First Name (required)

    • Last Name (required)

    • Email Address (required, must be unique)

  5. Assign one role:

    • User

      • Has no access to billing and user management

    • Admin

      • Has full access to billing and user management

  6. Click Invite User

The new user will receive an email invitation with a link to set up their account.

Tips

  • The invitation link expires after 7 days. If the user doesn't set up their account in time, you'll need to resend the invitation.

  • New users won't have access until they complete account setup through the invitation link.

Common Issues

Problem

Solution

"Email already in use" error

This email is already registered with Voyagr. Use a different email or check if the person already has an account.

User didn't receive invitation

Check their spam folder. If still missing, resend the invitation from the Users list by clicking the Resend Invitation button.

Don't know which role to assign

Start with the minimum role needed (User) and increase permissions later if necessary.

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