Voyagr uses three related concepts to organize bookings: Trips, Carts, and Itineraries. A Trip is the master container for all bookings (internal & external) related to a single client journey. A Cart is the temporary holding area for items booked on the Voyagr Platform before payment. An Itinerary is the detailed, day-by-day plan you share with clients. Understanding the difference helps you organize bookings efficiently.
How It Works
Trip
A Trip is the top-level container for everything related to a single client's travel experience. When you start planning travel for a client, you create a Trip. All internal and external bookings (hotels, flights, tours, etc.) for that travel experience are attached to the Trip.
Trips include:
Client information
Destination and dates
All booked items (confirmed and pending)
Pricing totals
Booking status
Advisor notes
Think of a Trip as the file folder for one client's travel plan.
Cart
A Cart is the temporary holding area for items you've pre-booked but haven't yet confirmed with payment. When you search for hotels or tours and click "Add to Cart", those items go into the Cart for that Trip.
Carts include:
Items waiting for payment
Pricing breakdowns (base price, taxes, fees)
Prebook expiration timers
Option to remove items before confirming
The Cart exists only during the booking process. Once you complete payment, items move from the Cart into the Trip as confirmed bookings.
Itinerary
An Itinerary is the polished, day-by-day travel plan you build and share with clients. It's client-facing and includes a title, personalized message, and a detailed daily breakdown of activities.
Itineraries include:
Custom title and advisor message
Day-by-day timeline
Activities, locations, and descriptions for each day
Images and visual presentation
Version history
Shareable link for clients
Itineraries are created automatically when you add items to a Trip. It pulls in the booking details from the Trip and lets you add narrative, images, and structure for presentation.
Key Points
Trips are for internal organization and booking management
Carts are temporary and exist only during the booking process
Itineraries are for client-facing presentation and sharing
One Trip can have one Cart (during booking) and multiple Itinerary versions
Bookings always belong to a Trip. Carts and Itineraries are views into that Trip's data.
Example
Scenario: You're planning a 7-day Hawaii vacation for a client.
You create a Trip called "Hawaii Vacation - Johnson Family."
You search for hotels and add a resort to the Cart
You add a snorkeling tour to the Cart
You review the Cart and complete payment
Both items are now confirmed bookings in the Trip
You build an Itinerary with day-by-day plans, add photos, and write a welcome message
You share the Itinerary link with the client
The Trip holds all the bookings. The Cart was temporary. The Itinerary is what the client sees.