When you book a car rental outside of Voyagr, you can record it in a trip by entering the rental company, vehicle type, pickup and drop-off details, driver names, pricing, and confirmation number. This keeps car rental information alongside your client's other trip items. Use this whenever you need to add an externally booked rental car to a travel plan.
Before You Start
Have the car rental confirmation from the rental company or booking site
Know pickup/drop-off locations, dates, times, and confirmation number
Have a trip created or be ready to create one
Steps
Navigate to the Search Tab and click on External Booking
Select the trip for this booking or create a new one
Choose Car Rental from the booking type options
Enter rental details:
Rental company name (e.g., "Hertz", "Enterprise")
Confirmation number
Vehicle Type (e.g., "Compact", "SUV", "Luxury Sedan")
Make and model
Enter pickup details:
Pickup location (address or airport code)
Enter drop-off details (if different from pickup location):
Dropoff location
Enter pickup and drop-off dates
Enter pricing details:
Total rental rate
Taxes and fees
Commission rate
Commission amount
(Optional) Add notes about insurance coverage, fuel policy, or special instructions
Click Save Car Details
The car rental booking now appears in your trip summary for the trip you selected.
Tips
Verify pickup/drop-off times match your confirmation exactly to avoid extra charges
Note if pickup and drop-off are at different locations (one-way rental)
Include insurance and fuel policy details in the notes for client reference
Rental companies often have airport codes or location codes -- use those if available
Double-check driver names match the ID for pickup
Common Issues
Problem | Solution |
Dropoff time before pickup time | Check dates; dropoff must be after pickup |
Location field too short for address | Use abbreviations, or enter the full address in the notes field |
Total price doesn't match | Enter exact total from confirmation; system doesn't auto-calculate |
Confirmation number already used | Warning only; you can proceed if legitimate |